The opportunity for flexible work is one of the biggest reasons shoppers choose to earn on the Shipt platform. In fact, according to a 2024 survey, 9-in-10 Shoppers with Shipt choose to earn on our platform because they can set their own hours and pick up work when it suits their schedule.

The flexibility that the Shipt platform provides empowers shoppers to meet their financial goals and save toward their dreams when it works for them, as often or as little as they choose. So many Americans juggle multiple responsibilities like a full-time job, childcare, school, medical appointments, saving for retirement, and caring for parents–making the case for flexibility that much more important. 

Kristna King, a Shopper with Shipt in the DC area is one of those workers managing a busy schedule, saying “flexibility and being an independent contractor is important to me because it gives me the capability to work around the obligations of my full-time job.”

Like Kristna, many Shoppers tell us the variety of ways this kind of flexible work has changed their ability  to earn on their own time: 

• “I would not be able to make the money I make at Shipt at any other part time job. I have four children ranging in age from 19 all the way down to 18 months. I never have to ask for the day off for doctor’s appointments or unexpected sick days for the kids. I am able to attend all school functions.” -Jocelyn Marinez, Shopper with Shipt since 2020

• “Flexibility is extremely important to me because my life revolves around my family and education. I have two young children, including a baby who was born prematurely, and my partner and I do my best to provide for them while balancing our other commitments. Without this flexibility, it would be very difficult to maintain financial stability and family time.” -Erick Membreno, a Shopper with Shipt since 2024

• “I’m a wife, mom, and grandmother … shopping with Shipt allows me to do more for my family financially. I am able to take my grandchildren on vacation twice a year.”  -Demetria Jackson, Shopper with Shipt since 2022

• “Being a shopper has provided me with financial stability and supplements my full-time income. I have been able to lower my credit card usage, pay cash for a vacation, and stay afloat during hard times.” -Kristna King , Shopper with Shipt since 2024

In addition to the flexibility that app-based work provides, shoppers also tell us that working on the Shipt platform provides them with a valued opportunity to serve their communities. Erick Membreno, a shopper with Shipt since 2024, tells us that  he “genuinely enjoys helping customers by delivering their groceries quickly and carefully,” and that “it feels good to know I’m providing a helpful service while also supporting my family and building toward a better future.” 

This is a common theme for many shoppers with Shipt, who share with us how they support their customers:

• “I’ve established good relationships with some of my regular customers. Helping people is a big thing for me and doing groceries for elderly and those who are not capable of running to the store really gives me the chance to show off what I can do for them.” -Jhanina Shaw, Shopper with Shipt since 2022 

• “I have a lot of seniors that rely on me for their weekly groceries. I love my seniors and sometimes I'm the only person they see for days at a time because family lives far away. I've been shopping for some of the same people for years. I've seen families grow, new babies, etc. I’ve seen some people through difficult health journeys when they need just a little extra help and a smile to get them through the day. I love to hear “the grocery lady is here!” shouted from the kids inside, excited because I brought their favorite snacks.” -Jocelyn Marinez, Shopper with Shipt since 2020

Shoppers use Shipt for many different reasons—whether it's to earn extra cash or help their neighbors—but the chance to set their own schedule is the most critical thing that makes this work possible for them.